FAQ

How soon can you make my order?

As these are handmade to order, please allow 3 to 5 weeks for them to arrive. We can sometimes make them sooner, so please get in touch first - we might be able to squeeze you in.

 

Are the Cake Toppers edible?

No. They are made from wood and clay then painted with non-toxic acrylic paint and sealed with two coats of bees wax to give them a natural matt finish. 

 

Can I change the hair colour of the Bride?

Yes! You can choose hair colours, flower colours, tie and suit colour to the dress design and of course the words in the chalk board.

 

What size are they?

Each hero measures approx 3-5 inches in height and the circular base is 4 inches in width.

 

Is the base included?

Yes! The bases are available in either Black, White, Wood or (covered in) Comic Book Pages.

 

How long does it take you to make them?

Each hero can take between 3-6 hours to make, depending on the detail involved.

 

You don't have the SUPERHERO I want, can you still make it?

Yes! I just love creating new custom orders, so please contact me with your ideas / requirements and I will be happy to help! No challenge is too big or too small.

 

Where are they posted from?

I make them in my little studio at home, in Cornwall, so they will be posted from there.

 

How secure is the postage?

Proof of posting is always obtained but there is no tracking service. if you would like a quicker and tracked delivery please ask for a quote.

 

What if my Heroes are hurt on delivery?

While we package them as securely as possible (heaps of protective padding!), there is very little we can do once they been shipped. In the unfortunate event there is damage on arrival, we can either give instructions to repair it for minor fixes, or customers can send it back to us for repair.

 

Can I buy these in a shop?

No, these are all made by me and made to order, sorry!

 

I want to order one now, what do I do?

If the hero you would like is already listed, please go ahead and place an order online (you will receive a speedy reply as to what your custom requirements are) if the cake topper theme is new to us, you can contact me here and we can discuss designing your cake topper together.